Refund and Returns Policy
Cancellation and Refund
- If you cancel your reservation 48 hours or more before your check-in date, you are eligible for a full refund.
- Cancellations made less than 48 hours before check-in will incur a charge equivalent to one night’s stay.
- No refunds will be issued for no-shows or early departures.
Non-Refundable Rates
- Some promotional rates and packages may be non-refundable. Please refer to the specific terms of your booking for details.
Refund Process
- Refunds will be processed within 7-10 business days to the original payment method.
- Any transaction fees or charges incurred during the booking process are non-refundable.
Contact Us If you have questions regarding our refund policy, please contact us at:
- Address: 140, Ven. Gunasiri Mahimi Mawatha, Mirissa, Sri Lanka
- Phone: +94 412 251 206
- Email: mirissa@sltnet.lk
These policies are created to provide clear guidelines to guests and to ensure a transparent process for reservations, payments, and cancellations at Paradise Beach Club.